Privacy Policy
Information Collection: We collect two types of information about our users:
Personally Identifiable Information
Non-Personally Identifiable Information.
Personally Identifiable Information: Personally identifiable information is information through which a specific user is identified. We may ask you to provide certain information about yourself (such as your first and last name, personal ID number, email address, gender, and date of birth) when you engage in any activity through our website, such as opening an account or purchasing a product from us. When paying for a product, we may also ask you to provide your card number, expiration date, authentication code, or other relevant information. Your card details are not stored on our website, as payment is processed through our partner bank’s secure page. Therefore, we do not have access to your card information.
The information you provide may be used by us to:
Process your order;
Collect statistical data to improve our services;
Manage the website;
Make special offers that may interest you and provide you with information.
Non-Personally Identifiable Information: Non-personally identifiable information is information that does not identify a specific user. This type of information may include the type of browser you use and your Internet Protocol (IP) address. We and/or our authorized third-party service providers and advertisers may automatically receive this information when you are on our website. Disclosure of Non-Personally Identifiable Information: Please note that we may disclose or provide non-personally identifiable information to our partners. All of the above is intended to improve the services acceptable to you.
Updating and Changing Information: You can change any of your personally identifiable information by logging into the relevant section of your account on the website. We encourage you to update your personally identifiable information immediately if it changes. You may request the deletion of information in your account. However, because we track past transactions, you cannot delete information related to past transactions made on the website. Furthermore, it may be impossible for us to delete all your information, as we periodically back up information. Your card information is not stored on our website but is located on a secure page provided and managed by our partner bank. The latter has its own data protection policy, which is beyond our control.
User Choice Regarding Information Collection and Use: You can always refrain from providing additional information. However, providing information may become necessary if you engage in any activity on the website.
Information Security: We implement multiple security measures to protect personally identifiable information. Your personally identifiable information on our website is accessible only by providing your username and password. This password is encrypted. We recommend that you do not disclose your password to third parties. In addition, your personally identifiable information is stored on a secure server, accessible only to authorized personnel and contractors. We do not have any information regarding your card, and it is not accessible to us, as your card falls under the control of the partner bank. Please note that any data transmission over the internet or a wireless network cannot be absolutely and guaranteed secure. We implement commercially reasonable security measures to protect data and also strive to establish connections only with organizations that approach this issue similarly. However, we cannot provide any guarantee for the website or
the security of information transmitted from the website and are not responsible for the actions of any third party who may receive any such information. Any communication between you and “www.aqualine.ge”, such as correspondence via email or other means, where you provide advice or comments regarding the improvement or modification of our services, will be considered by us as non-confidential and non-proprietary information. You agree that such information will be used by us without any restrictions.
Online Purchase Procedure: Orders are accepted 24 hours a day. To make an online purchase, you must select the desired product and add it to your virtual cart; you can use categories and sub-categories for navigation; for easy searching, enter the search term in the “Search” field.
Order Receipt: Preparation for dispatch will be carried out within 48 hours of receiving the order.
Delivery to the destination will be carried out no later than 5 business days from the receipt of the order.
Order delivery is carried out from Monday to Friday (on Saturdays, delivery is only available in certain regions). No delivery is made on Sundays. Please note: The minimum order must be 30 GEL. For purchases over 100 GEL, delivery service is free. For purchases under 100 GEL, the delivery fee is 5 GEL throughout Georgia.
Order Cancellation Terms: For additional information on order cancellation, please refer to the “Return Policy” section.
Contact Information
info@aqualine.ge
facebook.com/aqualine.ltd
Tbilisi, Kartozia 6